Shipping & Returns

Last Updated: [Insert Date]

At ZAVARYA, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

1. Return Eligibility

We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your order.

To qualify for a return, the item must:

• Be unused, unworn, and unwashed.
• Have all original tags attached.
• Be returned in its original packaging.
• Be accompanied by a valid proof of purchase or order confirmation.

Items that do not meet these conditions may not be eligible for a refund or exchange.

2. How to Request a Return

To begin the return process, please contact our support team at:

Email: [Insert Email Address],

Include your order number and the reason for your return request.

Once your request has been reviewed and approved, we will provide detailed return instructions along with the return shipping address.

Return Address:

[Insert Return Address]

Please note that returns sent without prior approval will not be accepted.

3. Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, contact us immediately with clear photographs of the issue. Our team will review your claim and work quickly to provide a suitable resolution, which may include a replacement, exchange, or refund.

4. Non-Returnable Items

For hygiene, safety, or customization reasons, certain products cannot be returned.

These include:

• Personalized or custom-made products
• Gift cards
• Final Sale or Clearance items
• Perishable goods (where applicable)
• Beauty or personal care products that have been opened or used
• Hazardous materials or flammable products

If you’re unsure whether your item qualifies for a return, please contact us before submitting your request.

5. Exchanges

If you wish to exchange an item, we recommend returning your original purchase first.

Once your return has been approved and processed, you may place a new order for your preferred size, color, or product. This helps ensure faster processing and product availability.

6. European Union Customers

Customers whose orders are delivered within the European Union may have the legal right to cancel or return their order within 14 days of delivery without providing a reason.

Returned products must remain unused, in their original condition, include all tags and packaging, and be accompanied by proof of purchase.

7. Refund Process

After your returned item is received, our team will inspect it to verify that it meets our return requirements.

Once the inspection is complete, we will notify you by email whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or payment provider may require additional time to process and post the refund to your account.

If you have not received your refund within 15 business days after approval, please contact us at [Insert Email Address], and we will be happy to assist you.

8. Need Assistance?

If you have any questions regarding returns, exchanges, or refunds, please contact us:

ZAVARYA

Email: [Insert Email Address],

Our customer support team is always happy to assist you and ensure a smooth shopping experience.